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Accessibility statement

This accessibility statement applies to the website of the Office of the Police and Crime Commissioner for Lincolnshire, located at www.lincolnshire-pcc.gov.uk

This website is run by the Office of the Police and Crime Commissioner for Lincolnshire.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • There is no language translation option
  • most older PDF documents are not fully accessible to screen reader software
  • you cannot skip to the main content when using a screen reader
  • You cannot change colours, contrast levels and fonts

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: lincolnshire-pcc@lincs.pnn.police.uk

Call: 01522 47192

Write to us: Office of the Police and Crime Commissioner, Lincolnshire Police Headquarters, Deepdale Lane, Nettleham, Lincoln, LN2 2LT

We’ll consider your request and will aim to respond as soon as possible (and no later than 20 working days).

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email: lincolnshire-pcc@lincs.pnn.police.uk

Call: 01522 47192

Write to us: Office of the Police and Crime Commissioner, Lincolnshire Police Headquarters, Deepdale Lane, Nettleham, Lincoln, LN2 2LT

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us

Find out how to contact us on our contact page

 

Technical information about this website’s accessibility

The Office of the Police and Crime Commissioner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Images

We have added alternative text to images that are not simply used for decorative purposes, so that people using screen readers can access the information within the image.

We will ensure that these future images, such as charts or infographics, have alternative text, or text surrounding the image to explain the information it contains.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

 

Navigation and accessing information

There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not possible for users to change text size without some of the content overlapping.

The accessibility of embedded video content is dependent on the standards reached by the third-party provider. Where possible we will make use of features such as subtitles to ensure our content is accessible.

We plan to update our website, using different software that allows for further accessibility options. We are currently scoping out our options and will publish a project timeline once we have this in place.

 

Content that’s not within the scope of the accessibility regulations

 

Pre-recorded video

Some pre-recorded videos don’t have an audio captioning or description, so the information in them isn’t available to people who cannot see or hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.

When we publish new video content, we’ll make sure to add audio captioning or descriptions.

 

Changing language, colours, contrast levels and fonts

You cannot change the language of the website, colours, contrast levels or fonts on our website.

We plan to update our website, using different software that allows for further accessibility options. We are currently scoping out our options and will publish a project timeline once we have this in place.

 

PDFs and other documents

Some our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Where we can, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will avoid publishing pdfs or word documents, but where we need to, we will ensure that they meet accessibility standards.

 

What we’re doing to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

We made the following improvements in August 2020:

  • Removed a number of pdf document attachments and uploaded the content as a html web page
  • ensured all page titles should be unique on the browser window tabs
  • reviewed video iframes resize and response to different devices.
  • We have developed a web guide to ensure all web authors are creating content that is accessible, including pdf documents that need to be uploaded to the website
  • Added alternative text to those images that are not only used for decorative purposes

We are aware that the website software we use is very limited in terms of creating accessible content.  We plan to update our website, using different software that allows for further accessibility options. We are currently scoping out our options and will publish a project timeline once we have this in place.

We plan to annually review website accessibility and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.

 

Preparation of this accessibility statement

This statement was prepared on 1 September 2020.

It was last reviewed on 22 September 2020.

This website was last tested on August 2020. The test was carried out internally by the Office of the Police and Crime Commissioner’s Communications Officer.

We checked a broad sample of pages on the website, including the homepage and a selection of other pages. We used a free-to-use developer tool which checks each page against standard accessibility issues. A manual audit was also conducted. Each of the issues was logged, and an action plan formed and implemented for the website.